Title  After I made my purchase is it possible to exchange or get a refund?
Bluefairy accepts all exchange and refund related inquiries from our customers.

Our office will examine the product in question and after the evaluation, we will decide whether your request should be classified as free/paid exchange or refund.

Depending on the situation, shipping and handling fees may or may not be the responsibility of the customers.

Please do not send any parcels containing your purchase to Bluefairy before informing us in advance.
We take great consideration on the information you provide us via e-mail, message posted on our Q&A board, or phone call explaining the condition of your purchase and request.
If it is necessary for us to examine the actual product in question, we will ask you to send it to us directly.

We will do our best to assist you with any question you have so please feel free to post in our Q&A board.
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Bluefairy International | 2F, Bongdeok-ro 39, Nam-gu, Daegu, South Korea
Postal Code 42429 | TEL 82-53-474-0809 | FAX 82-53-475-0809 |
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