** Because delivery dates differ by products so please be advised for your order with the following
 

* General goods such as outfit, shoes, bags: Delivery starts within 7 business days after payment confirmation.
* Pre-order goods such as outfit, shoes, bags: Delivery starts within 40 business days after payment confirmation.
* Monthly dolls, parts (No make-up): Delivery starts within 40 business days after payment confirmation.
* Monthly dolls, parts (With make-up): Delivery starts within 80 business days after payment confirmation.
* Limited Editions: Delivery starts within 80 business days after payment confirmation.

Saturday, Sunday, and Holidays are not counted as business days.

If you order different products with different delivery dates, the delivery starts according to the latest delivery date of the order.

Please consider that delivery date can differ slightly according to the production team.

Please make sure that any exchange or refund is not allowed for following reasons.

- Color of wig can be changed without notice depedning on supply status of the wig.
- Final price can be changed according to the selection of option items.
- All the raw materials can be changed without notice depending on the supply status.
- Bilateral symmetry of head or body will not be perfect since all dolls are the handmade products.
- Tiny dots, scratches or parting lines may exist on the surface of dolls.
- Color difference even between same colors may happen depending on the production time.
- Color may vary depending on your monitor setting.